IDENTIFIKASI FAKTOR-FAKTOR PENYEBAB PENYIMPANGAN MUTU PRODUK IKAN TERI NASI (STUDI KASUS DI PT. KELOLA MINA LAUT UNIT SUMENEP)

Abstract

Quality control is a process to regulate the quality of the product and compare it with
certain standards and perform an action if there are irregularities or omissions. Irregularities
or negligence caused by a number of factors that need to be traced further. Therefore the aim of
this research is to identify the cause of deviation factors product quality. Identification of
factors cause deviations of quality on this research method using fishbone diagrams. The results
showed that factors that influence directly on the fish is not intact, the color of the fish is not
appropriate and inappropriate types of fish on the end product is the raw material, human or
workers, methods of work and the environment. Factors that affect the size of the fish is not
appropriate is the raw material, human or workers, working methods, machines or equipment
and the environment.