PERANCANGAAN TOOLS PENGUKURAN KINERJA PERUSAHAAN DAN KARYAWAN DENGAN MENGGUNAKAN OBJECTIVE MATRIX

Abstract

Performance measurement is a management tool to improve the decision
making quality for organizational performance improvement. Performance management
is about how to manage activities within an organization to achieve its goals. The
performance measurement design requires performance indicators formed from the
dimensions of satisfaction and employee contributions to the company. By using the
dimensions of employee satisfaction structured business goals to be achieved through
the fulfillment of employee satisfaction firm. Business objectives is the basis for build
Key Performance Indicators in this measurement design. Based on the results of the
KPIs identification, there are 12 KPIs to measure corporate performance to the
employee. The results shown on OMAX that 4 KPIs on the highest target, and 8 KPIs are still
under target. Measurement results compiled in Objective Matrix (OMAX) to determine
the level / achievement level performance indicators set targets.