The Effect of Individual Characteristics and Communication on the Performance of Indonesian New Generation Management Commissariat of University of Trunojoyo Madura with Organizational Commitment as an Intervening Variable During the Covid-19 Pandemic

Muflihatul Alia Sofianti, Raden Mas Mochammad Wispandono

Abstract


Human resources are one of the keys to success in any organization and a leader must think about the level of performance of members in the midst of unstable living conditions due to the Covid-19 pandemic. One of the main focuses in improving performance is by paying attention to the characteristics of human resources and reviewing how the communication works between individuals in the organization. The independent variables in this study are individual characteristics and communication, the intervening variable is organizational commitment and the dependent variable is performance. This study uses a quantitative method that the population is the management of Indonesian New Generation Commissariat of University of Trunojoyo Madura with a sampling technique uses simple random sampling which obtained a sample of 43 respondents. The method of collecting data is done by distributing online questionnaires and for data processing uses multiple linear regression analysis and path analysis. The results of this study indicate that individual characteristics and communication partially and simultaneously have a positive and significant effect on organizational commitment and performance, organizational commitment has a positive and significant effect on performance. Individual characteristics and communication also have an indirect effect on performance through the intervening variable of organizational commitment.

Full Text:

PDF

References


Agustina, H, Jaya, Muliyadi dan Pungan Yudi. (2019). Pengaruh Karakteristik Individu, Komunikasi Efektif dan Kepuasan Kerja Terhadap Kinerja Karyawan (Studi Pada Pt Tambang Batubara Bukit Asam). AT – TADBIR Jurnal Ilmiah Manajemen. Vol.3(1), 33-40

Ajabar. (2020). Sumber Daya Manusia. Sleman: Deepublish.

Ali, Amir. (2019). Impact of Locus of Control (LOC) and Organizational Commitment on Employee Performance- Study of Service Sector, Pakistan. International Journal of Law and Peace Works. Vol.6(5), 1-6.

Edison, E., Anwar, Y., & Komariah, I. (2016). Manajemen Sumber Daya Manusia. Bandung: ALFABETA.

Effendi, O. U. (2017). Ilmu Komunikasi Teori Dan Praktek. Bandung: Remaja Rosdakarya.

Ganyang, M. (2018). Manajemen Sumber Daya Manusia Konsep dan Realita. Bogor: In Media.

Ghozali, Imam. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25. Semarang: Badan Penerbit Universitas Diponegoro.

Hamali, A. Y. (2018). Pemahaman Manajemen Sumber Daya Manusia: Strategi Mengelola Karyawan. Yogyakarta: CAPS (Center for Academic Publishing Service).

Hamid, Abdul. (2020). Pengaruh Karakteristik Individu, Motivasi, Komitmen Kerja Terhadap Kinerja Guru SMA Swasta di Kota Kendari (Studi Kasus Guru SMAS Muhammadiyah Kendari, SMAS Kartika Kendari, dan SMAS Idhata Kendari). Jurnal Ilmu Manajemen Sosial Humaniora. Vol.2(2), 104-114.

Handoko, Hani. (2017). Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta: BPFE Universitas Gajah Mada.

Hariyanti, Fitri. (2021). Pengaruh Karakteristik Individu dan Komunikasi Internal Terhadap Kinerja Karyawan. Jurnal Entrepreneur dan Manajemen Sains. Vol.2(1), 69-73.

Hee, O. C., Qin, D. A. H., Kowang, T. O., Husin, M. M., & Ping, L. L. (2019). Exploring The Impact of Communication on Employee Performance. International Journal of Recent Technology and Engineering, Vol. 8(3s2), 654–658.

Hidayah, A. K. (2018). International Journal of Accounting, Finance, and Economics the Influence of Individual Characteristics, and Leadership, Through Work Motivation and Job Satisfaction on Employee Performance of East Kalimantan Forestry Agency Office. International Journal of Accounting, Finance, and Economics, Vol.1: 1–14.

Hidayat, Anwar. (2018). Regresi Linear Berganda: Penjelasan, Contoh, Tutorial. Statiskian. (Online). (https://www.statistikian.com/2018/01/penjelasan-tutorial-regresi-linear-berganda.html), diakses tanggal 9 Oktober 2021

J.Supranto. (2016). Statistik Teori dan Aplikasi. Jakarta: PT. Gelora Aksara Pratama

Kalogiannidis, S. (2020). Impact of Effective Business Communication on Employee Performance. European Journal of Business and Management Research, Vol. 5(6), 1-6.

Lawasi, E. S., Triatmanto, B., Ekonomi, F., Bisnis, D., & Malang, M. (2017). Pengaruh Komunikasi, Motivasi dan Kerjasama Tim Terhadap Peningkatan Kinerja Karyawan. Jurnal Manajemen dan Kewirausahaan, Vol. 5, 47–57.

Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Rosdakarya.

Martadiani, Widari, Artawan,dan Azita Aziz. (2019). The Effect of Individual Characteristics and Characteristics of Jobs on Employee Performance at Three Private Universities (Pts) In Denpasar. Journal of Research and Opinion. Vol.6(5), 2311-2320

Mulyono. (2019). Analisis Uji Asumsi Klasik. Binus University Business School. (Online).(https://bbs.binus.ac.id/management/2019/12/analisis-uji-asumsi-klasik/) , diakses tanggal 9 Oktober 2021

Pramono, Setya. (2021). Pengaruh Komunikasi dan Budaya Organisasi Terhadap Kinerja Pegawai dengan Komitmen Organisasi sebagai Variabel Mediasi (Studi Empirik pada Pondok Pesantren Darul Amanah Sukorejo Kabupaten Kendal). Jurnal Dharma Ekonomi. Vol.1(5), 56-68.

Rialmi Zackharia, & Morsen. (2020). Pengaruh Komunikasi Terhadap Kinerja Karyawan PT Utama Metal Abadi. Jenius (Jurnal Ilmiah Manajemen Sumber Daya Manusia), Vol. 3, 1–7.

Rupi, Ilmi, dan Jiuarhardi. (2021). The Influence of Leadership, Compensation, Communication and Work Environment on Employee Performance Through Organizational Commitment as an Intervening Variable (Study At Bank Kaltimtara Syariah Samarinda Branch). International Journal of Economics, Business and Accounting Research. Vol.5(3), 1050-1066

Robbins, S. P., & Judge, T. A. (2017). Perilaku Organisasi (Organizational Behavior). Jakarta: Salemba Empat.

Sapari,Suhroji dan Suhartini. (2020). Pengaruh Karateristik Individu Terhadap Kinerja Karyawan dengan Komitmen Organisasi sebagai Variabel Intervening (Studi Empiris PT. Hakaaston Plant Bojonegara). Jurnal Ekonomi Vokasi. Vol.3(2), 53-66.

Sedamaryanti. (2017). Manajemen Sumber Daya Manusia Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil. Bandung: PT. Refika Aditama.

Sinambela. (2017). Manajemen Sumber Daya Manusia (Personalia). Jakarta: Bumi Aksara.

Subkhi, A., & Jaouhar, M. (2013). Pengantar Teori Dan Perilaku Organisasi. Jakarta: Prestasi Pustaka.

Suharsimi Arikunto. (2018). Prosedur Penelitian: Suatu Pendekatan Praktik (Edisi Revisi). Jakarta: PT. Rineka Cipta.

Sugiyono. (2019). Metode Penelitian Kuantitatif Kualitatif Dan R&D. Bandung: ALFABETA.

Suryanto. (2017). Pengantar Ilmu Komunikasi. Bandung: PT. Pustaka Setia.

Sutrisno. (2017). Manajemen Sumber Daya Manusia. Jakarta: Kencana

Sopiah. (2013). Perilaku Organisasi. Yogyakarta: Andi Publisher

Utama, Z. M. (2020). Manajemen Sumber Daya Manusia: Konsep Dasar dan Teori Jakarta: UNJ Press.




DOI: https://doi.org/10.21107/jkim.v2i1.15501

Refbacks

  • There are currently no refbacks.