Email this article 
Model Pengembangan Pelayanan Desa Terintegrasi (Studi pada Kabupaten Banyuwangi dan Bondowoso Provinsi Jawa Timur)
Abstract
This study describes the practice of E-Government in the regions through the Smart Village Program in Banyuwangi district and the Village Information Administration System (SAID) Program in the Bondowoso district. By using descriptive qualitative research methods, this study can describe the context and set it naturally. The results showed that the smart village program in Banyuwangi District and the SAID Program in Bondowoso District could realize independent villages in data and information and could improve the quality of services to the community for the better. The town has a database that used as a reference for the district government in making empowerment policies and making services to the city faster, easier, and cheaper. There are some problems in its implementation, such as remote villages that do not yet have an internet network, the low competence of human resources in the town, the weak support from the village government, and the lack of facilities and infrastructure.
Keywords
Full Text:
PDF (Bahasa Indonesia)References
Anthopoulos, L., Reddick, C. G., Giannakidou, I., & Mavridis, N.2016. Why e-government projects fail? An analysis of the Healthcare.gov website. Governement Information Quarterly, 161-173.
DeLone, W. H., & McLean, E. R. 2013. The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Jornal of management Information System, 9-30.
Fang, Zhang., 2002. E-Government in Digital Era : Concept, Practice, and Development, International Journal of The Computer, The Internet and Management, 1-22
Kolb, D. A. 1984. Experiential learning, experience as the source of learning and devel-opment. Prentice Hall: Englewood Cliffs, New Jersey.
Larson & Grounlund. 2014. Sustainable e-Goverment. Governement Information Quarterly, 623-642.
Revans, R. W. 1980. Action learning: New techniques for management. London: Blond and Biggs
Schon, D. A. 1983. The reflective practitioner: How professionals think in action. New
York: Basic Books
Yildis, M. 2007. E-government research : Re viewing the literature, and ways forward.
Governement Information Quarterly, 646-665.
Anthopoulos, L., Reddick, C. G., Giannakidou, I., & Mavridis, N. 2016. Why government projects fail? An analysis of the Healthcare.gov website. Governement in Information Quarterly, 161-173.
DeLone, W. H., & McLean, E. R. 2013. The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Jornal of management Information System, 9-30.
Dwiyanto, A. 2015. Manajemen Pelayanan Publik: Peduli, Inklusif, dan Kolaboratif Edisi Kedua. Yogyakarta: Gadjah Mada University Press.
Effendi, Sofian dan Tukitan. 2012. Meode Penelitian Survei. Jakarta: LP3ES.
El-Haddadeh, R., Weerakkody, V., & Al-Shafi, S. 2013. The complexities of electronic services implementation and institutionalisation in the public sector. Information And Manageent, 135-143.
Li, H., & Suomi, R. 2009. A Proposed Scale for Measuring E-service Quality. International Journal of e-Service, 1-10.
Papadomichelaki, X., & Mentzas, G. 2009. A Multiple-Item Scale for Assessing E-Government Service Quality. M.A. Wimmer et al. (Eds.): EGOV 2009. Springer-Verlag Berlin Heidelberg, 163-175.
Parasuraman, A., Zeithaml, V., & Berry, L. 1988. SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing (Spring), 12-40.
Piatkowski, M. (2003). Can Information and Communication Technologies Make A Difference in the Development of Transition Economics? Information Tecnologies and International Development, 39-53.
Sa, F., Rocha, A., & Cota, M. P. 2015. From the Quality of Traditional Services to the Quality of Local e-Government Online Services: A Literature Review. Government Information Quarterly, 1-14.
Sedarmayanti. 2009. Reformasi Administrasi Publik, Reformasi Birokrasi, dan Kepemimpinan Masa Depan (Mewujudkan Pelayanan Prima dan Kepemerintahan yang Baik). Bandung: PT Refika Aditama.
Sugiyono, 2012. Metode Penelitian Survey dilengkapi dengan Metode R&D. Bandung: Alfabeta.
Thoha, M. 2012. Birokrasi Pemerintahh dan Kekuasaan di Indonesia. Yogyakarta: Thafa Media.
Wang, Y., & Liao, Y. 2008. Assessing e-government systems success: A validation of the DeLone and McLean model of information system success. Government Information Quarterly, 717-733.
Zaidi, S., & Qteishat, M. 2012. Assessing e-Government Service Delivery (Government to Citizen). International Journal of eBussiness and eGovernment Studies, 45-54.
RPJMD Kabupaten Banyuwangi tahun 2010-2015
Peraturan Bupati Banyuwangi No 18 tahun 2016 tentang Integrasi Program Berbasis Desa/Kelurahan Melalui Smart Kampung
Banyuwangikab.go.id
www.antarajatim.co
www.Banyuwangi-mall.com
DOI: https://doi.org/10.21107/mediatrend.v15i1.6174
Copyright (c) 2020 Media Trend
