Employee Retention of The Millenial Generation (Research on Manpower Bpjs Ketenakerjaan Surabaya Raya Branch)

Tri Siwi Agustina, Yudistira Adi Nugraha


Until mid-2020, the composition of the number of employees of the millennial
generation, which reached 68.68% at BPJS Ketenagakerjaan Raya Surabaya Branch,
had a major impact on the company's sustainability if not managed properly. The
purpose of this study was to determine the effect of a supportive work environment on employee retention mediated by organizational engagement at BPJS Ketenagakerjaan, Surabaya Raya Branch. This research is a quantitative study using a questionnaire distributed to 86 millennial generations at BPJS Ketenagakerjaan Branch Surabaya Raya. Hypothesis testing is processed by PLS (Partial Least Square). The results showed that a supportive work environment had a positive effect on employee retention and organizational engagement could partially mediate the effect of a supportive work environment on employee retention at BPJS Ketenagakerjaan Surabaya.


Employee Retention, Supportive Work Environment , Organizational Engagement , Millennial Generation.

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DOI: https://doi.org/10.21107/mediatrend.v17i1.13574

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