Strategi Marketing Public Relations (Push, Pull, Pass Strategy) Rumah Sakit Islam Surabaya
Abstract
This study aims to find out how the Marketing Public Relations Strategy is carried out by the Surabaya Islamic Hospital. The research method used in this study is a qualitative method with a qualitative descriptive type. The sample in this study were 7 respondents consisting of 2 hospital employees and 5 respondents from inpatients. Data collection is done by distributing questionnaires. The results showed that the informants chose RSI Surabaya for treatment because the PKRS (Hospital Health Promotion) activities carried out by the hospital could attract attention and make the informants have confidence in the health services provided by RSI Surabaya. In addition to promoting its health services, RSI is also trying to create a public image through several health talk shows which are broadcast live through PKRS RSI Surabaya media and even broadcast through Suara Muslim Radio 93.8 FM Surabaya.
Full Text:
PDFReferences
Giannini, G.T., Jr. 2010. Marketing Public Relations: A Marketer’s Approach to Public Relations and Social Media, 1st ed. New Jersey: Pearson Education Limited.
Harris, T.L., & Whalen, P.T. 2006. The Marketer’s Guide to Public Relations in the 21st century, 1st ed. Ohio: Thomson/South-Western.Jefkins,
Frank. 2015. Public Relations. Jakarta: Erlangga.
Khopipah, Siti dan Ade Tuti Turistiati. 2019. Challenges Of A Dual Role Of Marketing Public Relations And Public Relations In Developing A Positive Image Of PT Overseas Zone. Jurnal Informasi. 49 (2) pp 91-100.
Komisi Pengawas Persaingan Usaha. 2020. Ringkasan Eksekutif Penelitian Pelaku Usaha Dan Struktur Pasar Pada Sektor Jasa Rumah Sakit.
Kotler, Philip dan Keller. 2010. Marketing Management edisi 13. Jakarta: Prehallindo.
Nurfitriani, Asri dan Titin Suhartini. 2018. Strategi Marketing Public Relations Pt. Pos Indonesia. Jurnal Ilmu Komunikasi (J-IKA). Vol. V No. 1,
Papasolomou, Ioanna., et al. 2014. Marketing Public Relations: A Consumer-focused Strategic Perspective. Journal Of Customer Behaviour, Vol. 13, No. 1, pp. 5-24 http://dx.doi.org/10.1362/147539214X14024779343631.
Raco, J.R. 2010. Metode Penelitian Kualitatif: Jenis, Karakteristik, dan Keunggulannya. Jakarta: Penerbit PT Gramedia Widiasarana Indonesia.
Rumanti, Sr. Maria Assumpta. 2002. Dasar-dasar public Relation Teori dan Praktik. Jakarta: Grasindo.
Ruslan, Rosady. 2006. Manajemen Public Relations dan Media Komunikasi. Jakarta: Rajawali Pers.
Setyahesti, R. 2012. Strategi Marketing Public Relations Dalam Membentuk Citra Perusahaan Di Mata Cuctomer (Studi Kualitatif Deskriptif Pada MJ Travel Malang). Jurnal Komunikasi, Universitas Brawijaya Malang, 5(2), 10-12.
DOI: https://doi.org/10.21107/jkim.v2i1.15511
Refbacks
- There are currently no refbacks.