Commuter Line (KRL) Passenger Perception Against Government Policies Of The Covid 19 Pandemic Era At Jakarta Kota Station
Abstract
The Indonesian government issued policies to deal with the COVID-19 pandemic, one of which was urban rail transportation such as the Jabodetabek KRL. This KRL carried many passengers every day. This research aimed to provide input for the government as a regulator related to policies in the rail transportation and for operators as implementers of services at stations and train travel. The research was conducted at the Jakarta city station with 99 respondents. The results revealed that 60% of respondents wanted a cross sign on the station waiting room bench to sit, 71% of respondents washed their hands when getting off the train, and 48% of respondents washed their hands or used hand sanitizer after tapping in on the ticket machine. During the trip, 70% of respondents used hand sanitizers and 62% of respondents obeyed the rules not to speak one way or two ways by telephone or in person. In open-ended questions, 38.61% of respondents wanted all passengers and operators to comply with and tighten health protocols, 12.87% of respondents wanted operators to provide the best service for passengers, and 8.91% of respondents wanted operators to notice the number of passengers during rush hour. The researcher also found that there were no more restrictions and partitions for the seats because there were many passengers standing. Researchers expected that the Covid-19 pandemic will end soon.
Keywords
Full Text:
PDFReferences
Aprista Ristyawati, “Efektifitas Kebijakan Pembatasan Sosial Berskala Besar Dalam Masa Pandemi Corona Virus 2019 Oleh Pemerintah Sesuai Amanat UUD NRI Tahun 1945,” Administrative Law and Governance Journal, 3.2 (2020), 240–49
Badan Pusat Statistik, “Jumlah Penumpang KA (Ribuan Orang), 2021,” 2021
Dwiatmoko, Hermanto, Sri Wiwoho Mudjanarko, Ikhsan Setiawan, dan Isradi Muhammad, “Comparative Study of Transportation Mode Selection in Jakarta and Surabaya City,” 5.1 (2021), 48–54
Hermanto Dwiatmoko, Dadang Supriyanto, Sri Wiwoho Mudjanarko, “The Use Of Importance Performance Analysis In Evolution Of Jabodetabek Commuter Services,” International Journal Of Advanced Research in Engineering and Technology (IJARET), 11.11 (2020), 1083–95
Hidayat, Anwar, “Definition and Explanation of Quantitative Research - Complete.,” 2012, https://www.statistikian.com/2012/10/penelitian-ku
Indonesia, Kementerian Perhubungan, “Peraturan Menteri Nomor 41 Tahun 2020 Tentang Perubahan Atas Peraturan Menteri Perhubungan Nomor 18 Tahun 2020 Tentang Pengendalian Transportasi Dalam Rangka Penyebaran Penyakit Virus Corona (Covid-19).,” 2020
———, “Surat Edaran Nomor 15 Tahun 2020 Tentang Perubahan Atas Surat Edaran Menteri Perhubungan Nomor Surat Edaran 14 Tahun 2020 Tentang Pedoman Dan Petunjuk Teknis Pengendalian Angkutan Kereta Api Pada Masa Penyesuaian,” 2020, 1
Jamaludin, Adon Nasrullah, “Understanding Urban Society And Its Problems,” 2.membahas pengertian dan ruang lingkup (2015), 59–80
Kementerian Perhubungan Republik Indonesia, “Surat Edaran tentang tentang Perpanjangan Pemberlakuan Petunjuk Pelaksanaan Perjalanan Orang dengan Transportasi Darat pada Masa Pandemi Corona Virus Disease 2019 (Covid-19),” 2021
Purnomo, Eko Priyo, Mohammad Jafar Loilatu, Achmad Nurmandi, Salahudin, Zuly Qodir, Iradhad Taqwa Sihidi, et al., “How Public Transportation Use Social Media Platform during Covid-19: Study on Jakarta Public Transportations’ Twitter Accounts?,” Webology, 18.1 (2021), 1–19
Rakia, A. Sakti R. S., “Perkembangan dan Urgensi Instrumen Hukum Administrasi Pasca Penetapan Undang-Undang Nomor 2 Tahun 2020 pada Masa Pandemi Covid-19,” SIGn Jurnal Hukum, 2.2 (2021), 157–73
Riskania, Riskania, dan Farid Thalib, “The implementation of the Naive Bayes Classifier Algorithm and Confusion Matrix in Sentiment Analysis on Public Transportation Services During the Covid-19 Pandemic on Twitter Social Media,” Jurnal Teknologi, 8.1 (2020), 64–75
Rothengatter, Werner, Junyi Zhang, Yoshitsugu Hayashi, Anastasiia Nosach, Kun Wang, dan Tae Hoon Oum, “Pandemic waves and the time after Covid-19 – Consequences for the transport sector,” Transport Policy, 110 (2021), 225–37
Statistik, Badan Pusat, “Persentase Penduduk Wilayah Perkotaan Menurut Propinsi, 2010 - 2035”
Yusriyadi, dan Aditya Yuli Sulistyawan, “Socio-legal perspective on renewing the law order in new normal situation of COVID-19 pandemic,” Indian Journal of Forensic Medicine and Toxicology, 14.4 (2020), 1714–18
Zhang, Qiuchen, Qin Luo, Wei Li, dan Xiongfei Zhang, “Linear Programming Model for Single-line Passenger Flow Control during Subway Peak Hours,” 2020 IEEE 5th International Conference on Intelligent Transportation Engineering, ICITE 2020, 2020, 93–97
Zhou, Huiyu, Yacan Wang, Joseph R. Huscroft, dan Kailing Bai, “Impacts of COVID-19 and anti-pandemic policies on urban transport—an empirical study in China,” Transport Policy, 110 (2021), 135–49
DOI: https://doi.org/10.21107/pamator.v15i2.20214
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Dhina Setyo Oktaria
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo by Universitas Trunojoyo Madura is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
.png){kind=spacer}