Author Details

Darma Putra, Mario Eka, Fakultas Ekonomi dan Bisnis Universitas Ma Chung, Indonesia

  • Vol 10, No 2 (2016): OKTOBER - Artikel
    Loyalty is a measure of the success of a company in satisfying customers with the products or services they offer. Bank as a financial institution that takes everyone always competed to develop innovative new service products to entice consumers to make a
    Abstract  PDF (Bahasa Indonesia)